Last updated: 24. Juni 2025

 

Glandine operates this
store and website, including all related information, content, features, tools,
products and services, in order to provide you, the customer, with a curated
shopping experience (the "Services"). Glandine is powered by Shopify,
which enables us to provide the Services to you. This Privacy Policy describes
how we collect, use, and disclose your personal information when you visit,
use, or make a purchase or other transaction using the Services or otherwise
communicate with us. If there is a conflict between our Terms of Service and
this Privacy Policy, this Privacy Policy controls with respect to the
collection, processing, and disclosure of your personal information.

Please read this Privacy
Policy carefully. By using and accessing any of the Services, you acknowledge
that you have read this Privacy Policy and understand the collection, use, and
disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term
"personal information," we are referring to information that
identifies or can reasonably be linked to you or another person. Personal
information does not include information that is collected anonymously or that
has been de-identified, so that it cannot identify or be reasonably linked to
you. We may collect or process the following categories of personal
information, including inferences drawn from this personal information,
depending on how you interact with the Services, where you live, and as
permitted or required by applicable law:

Contact details including your
name, address, billing address, shipping address, phone number, and email
address.

Financial
information including credit card, debit card, and financial
account numbers, payment card information, financial account information,
transaction details, form of payment, payment confirmation and other
payment details.

Account information including your
username, password, security questions, preferences and settings.

Transaction
information including the items you view, put in your cart,
add to your wishlist, or purchase, return, exchange or cancel and your
past transactions.

Communications with
us including the
information you include in communications with us, for example, when
sending a customer support inquiry.

Device information including
information about your device, browser, or network connection, your IP
address, and other unique identifiers.

Usage information including
information regarding your interaction with the Services, including how
and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal
information from the following sources:

Directly from you including when you
create an account, visit or use the Services, communicate with us, or
otherwise provide us with your personal information;

Automatically
through the Services including from your device when you use our
products or services or visit our websites, and through the use of cookies
and similar technologies;

From our service
providers including when we engage them to enable certain
technology and when they collect or process your personal information on
our behalf;

From our partners or
other third parties.

How We Use Your Personal Information

Depending on how you
interact with us or which of the Services you use, we may use personal
information for the following purposes:

Provide, Tailor, and
Improve the Services. We use your personal information to provide you
with the Services, including to perform our contract with you, to process
your payments, to fulfill your orders, to remember your preferences and
items you are interested in, to send notifications to you related to your
account, to process purchases, returns, exchanges or other transactions,
to create, maintain and otherwise manage your account, to arrange for
shipping, to facilitate any returns and exchanges, to enable you to post
reviews, and to create a customized shopping experience for you, such as
recommending products related to your purchases. This may include using
your personal information to better tailor and improve the Services.

Marketing and
Advertising. We use your personal information for marketing
and promotional purposes, such as to send marketing, advertising and
promotional communications by email, text message or postal mail, and to
show you online advertisements for products or services on the Services or
other websites, including based on items you previously have purchased or
added to your cart and other activity on the Services.

Security and Fraud
Prevention. We use your personal information to authenticate
your account, to provide a secure payment and shopping experience, detect,
investigate or take action regarding possible fraudulent, illegal, unsafe,
or malicious activity, protect public safety, and to secure our services.
If you choose to use the Services and register an account, you are
responsible for keeping your account credentials safe. We highly recommend
that you do not share your username, password or other access details with
anyone else.

Communicating with
You. We use your
personal information to provide you with customer support, to be
responsive to you, to provide effective services to you and to maintain
our business relationship with you.

Legal Reasons. We use your
personal information to comply with applicable law or respond to valid
legal process, including requests from law enforcement or government
agencies, to investigate or participate in civil discovery, potential or
actual litigation, or other adversarial legal proceedings, and to enforce
or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances,
we may disclose your personal information to third parties for legitimate
purposes subject to this Privacy Policy. Such
circumstances may include:

With Shopify,
vendors and other third parties who perform services on our behalf (e.g.
IT management, payment processing, data analytics, customer support, cloud
storage, fulfillment and shipping).

With business and
marketing partners to provide marketing services and advertise to you. For
example, we use Shopify to support personalized advertising with
third-party services based on your online activity with different
merchants and websites. Our business and marketing partners will use your
information in accordance with their own privacy notices. Depending on
where you reside, you may have a right to direct us not to share
information about you to show you targeted advertisements and marketing
based on your online activity with different merchants and websites. You
can exercise your rights to opt-out of those uses.

When you direct,
request us or otherwise consent to our disclosure of certain information
to third parties, such as to ship you products or through your use of
social media widgets or login integrations.

With our affiliates
or otherwise within our corporate group.

In connection with a
business transaction such as a merger or bankruptcy, to comply with any
applicable legal obligations (including to respond to subpoenas, search
warrants and similar requests), to enforce any applicable terms of service
or policies, and to protect or defend the Services, our rights, and the
rights of our users or others.

Relationship with Shopify

The Services are hosted
by Shopify, which collects and processes personal information about your access
to and use of the Services in order to provide and improve the Services for
you. Information you submit to the Services will be transmitted to and shared
with Shopify as well as third parties that may be located in countries other
than where you reside, in order to provide and improve the Services for you. In
addition, to help protect, grow, and improve our business, we use certain
Shopify enhanced features that incorporate data and information obtained from
your interactions with our Store, along with other merchants and with Shopify.
To provide these enhanced features, Shopify may make use of personal
information collected about your interactions with our store, along with other
merchants, and with Shopify. In these circumstances, Shopify is responsible for
the processing of your personal information, including for responding to your
requests to exercise your rights over use of your personal information for
these purposes. To learn more about how Shopify uses your personal information
and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you
live, you may exercise certain rights with respect to your personal information
here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide
links to websites or other online platforms operated by third parties. If you
follow links to sites not affiliated or controlled by us, you should review
their privacy and security policies and other terms and conditions. We do not
guarantee and are not responsible for the privacy or security of such sites,
including the accuracy, completeness, or reliability of information found on
these sites. Information you provide on public or semi-public venues, including
information you share on third-party social networking platforms may also be
viewable by other users of the Services and/or users of those third-party
platforms without limitation as to its use by us or by a third party. Our
inclusion of such links does not, by itself, imply any endorsement of the
content on such platforms or of their owners or operators, except as disclosed
on the Services.

Children's Data

The Services are not
intended to be used by children, and we do not knowingly collect any personal
information about children under the age of majority in your jurisdiction. If
you are the parent or guardian of a child who has provided us with their personal
information, you may contact us using the contact details set out below to
request that it be deleted. As of the Effective Date of this Privacy Policy, we
do not have actual knowledge that we "share" or "sell" (as
those terms are defined in applicable law) personal information of individuals
under 16 years of age.

Security and Retention of Your Information

Please be aware that no
security measures are perfect or impenetrable, and we cannot guarantee
"perfect security." In addition, any information you send to us may
not be secure while in transit. We recommend that you do not use unsecure
channels to communicate sensitive or confidential information to us.

How long we retain your
personal information depends on different factors, such as whether we need the
information to maintain your account, to provide you with Services, comply with
legal obligations, resolve disputes or enforce other applicable contracts and
policies.

Your Rights and Choices

Depending on where you
live, you may have some or all of the rights listed below in relation to your
personal information. However, these rights are not absolute, may apply only in
certain circumstances and, in certain cases, we may decline your request as
permitted by law.

Right to Access /
Know. You may have a
right to request access to personal information that we hold about you.

Right to Delete. You may have a
right to request that we delete personal information we maintain about
you.

Right to Correct. You may have a
right to request that we correct inaccurate personal information we
maintain about you.

Right of
Portability. You may have a right to receive a copy of the
personal information we hold about you and to request that we transfer it
to a third party, in certain circumstances and with certain exceptions.

Right to Opt out of
Sale or Sharing for Targeted Advertising. Depending on where you reside, you may
have a right to opt out of the "sale" or "share" of
your personal information or to opt out of the processing of your personal
information for purposes considered to be "targeted advertising",
as defined in applicable privacy laws. You can exercise your rights to
opt-out of those uses. Please note that if you visit our website with the
Global Privacy Control opt-out preference signal enabled, depending on
where you are, we will automatically treat this as a request to opt-out
for the device and browser that you use to visit the website. If we are
able to associate the device sending the signal to a Shopify account, we
will apply the opt out request to the account as well. To learn more about
Global Privacy Control, you can visit https://globalprivacycontrol.org/.
Other than the Global Privacy Control, we do not recognize other "Do
Not Track" signals that may be sent from your web browser or device.

Managing
Communication Preferences. We may send you promotional emails, and you may
opt out of receiving these at any time by using the unsubscribe option
displayed in our emails to you. If you opt out, we may still send you
non-promotional emails, such as those about your account or orders that
you have made.

If you
reside in the UK or European Economic Area, and subject to exceptions and limitations
provided by local law, you may exercise the following rights in addition to the
rights outlined above:

Objection to
Processing and Restriction of Processing: You may have the right to ask us to stop
or restrict our processing of personal information for certain purposes.

Withdrawal of
Consent: Where we rely on consent to process your
personal information, you have the right to withdraw this consent. If you
withdraw your consent, this will not affect the lawfulness of any
processing based on your consent before its withdrawal.

You may exercise any of
these rights where indicated on the Services or by contacting us using the
contact details provided below. To learn more about how Shopify uses your
personal information and any rights you may have, including rights related to
data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate
against you for exercising any of these rights. We may need to verify your
identity before we can process your requests, as permitted or required under
applicable law. In accordance with applicable laws, you may designate an authorized
agent to make requests on your behalf to exercise your rights. Before accepting
such a request from an agent, we will require that the agent provide proof you
have authorized them to act on your behalf, and we may need you to verify your
identity directly with us. We will respond to your request in a timely manner
as required under applicable law.

Complaints

If you have complaints
about how we process your personal information, please contact us using the
contact details provided below. Depending on where you live, you may have the
right to appeal our decision by contacting us using the contact details set out
below, or lodge your complaint with your local data protection authority. For
the EEA, you can find a list of the responsible data protection supervisory
authorities.

International Transfers

Please note that we may
transfer, store and process your personal information outside the country you
live in.

If we transfer your
personal information out of the European Economic Area or the United Kingdom,
we will rely on recognized transfer mechanisms like the European Commission's
Standard Contractual Clauses, or any equivalent contracts issued by the relevant
competent authority of the UK, as relevant, unless the data transfer is to a
country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this
Privacy Policy from time to time, including to reflect changes to our practices
or for other operational, legal, or regulatory reasons. We will post the
revised Privacy Policy on this website, update the "Last updated"
date and provide notice as required by applicable law.

Contact

Should you have any
questions about our privacy practices or this Privacy Policy, or if you would
like to exercise any of the rights available to you, please email us at info@glandine.com, if address or contact us
at Meiramikatu 6 B, 33710 Tampere. VAT ID: FI23621002. For the purpose of
applicable data protection laws, we are the data controller of your personal
information.